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November 30, 2007

Accentuate the Positive

Lots of restaurant diners  - and maybe you are one of them - hate having their conversations interrupted when the server keeps coming back and asking, "Is everything all right?"

One time is OK,  I guess, but after that it is annoying and so programmed, just like the cashiers at supermarkets asking, "Did you find everything?" It doesn't matter what you answer; they just keep plunking the stuff into the bags.

Yesterday I experienced a pleasant variation on the theme. Our server approached and asked, "are you enjoying your jambalaya?" I was actually and I appreciated the positive spin he put on the same ol', same ol'. Other servers, other restaurateurs  take note.   

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