Tweaking the Supermarkets
In my column of Dec. 5, I took it upon myself to write an open letter to Frank Curci, the newly appointed CEO of Tops. I congratulated him and offered a few suggestions on how he might improve the stores, which had been operating for so many years under the absentee ownership of Ahold.
This was an easy thing for me to do, of course, since I shop at so many different supermarkets several times a week. And, it occurred to me that every supermarket I visit can use a little, er, tweaking.
Is it just as easy for everyone else? Suppose you had just been appointed the big gun at a local supermarket chain (any chain in the area, I mean ). What's the first thing you would do to improve the place? For argument's sake, let's assume that whatever money it would cost - no matter how many dollars you had to spend - would not be a factor.
